Advantages of WhatsApp in E-commerce – Prestashop

Today, in the era of advanced digital marketing, for an e-Commerce business its essential to create a competitive differentiation to satisfy its clients. The studies show that the number of mobile users is experiencing a tremendous increase which forces the e-commerce owners to offer more personalized and mobile-friendly customer exerience A close and real-time contact… Continue reading Advantages of WhatsApp in E-commerce – Prestashop

How to add WhatsApp to Prestashop – Free Widget

New website using WhatsApp Widget for Prestashop https://www.halnatur.com/ Update: June, 2020 Extra support to install the WhatsApp widget in PrestaShop How to insert WhatsApp Widget to Prestashop To insert the widget in Prestashop 1.6, you must edit the file header.tpl located in /httpdocs/themes/<Your-Theme>/header.tpl, understanding “httpdocs” as the root of the domain, and this is the… Continue reading How to add WhatsApp to Prestashop – Free Widget

How to manage multiple agents with WhatsApp

This is a question from one of our users: Also is it possible to group chat users into a single department so that when customer goes to suppose sales department then depending upon the strategy set for the chat be it sequential or random, chats will land on the agents equally, and the customer doesn’t… Continue reading How to manage multiple agents with WhatsApp

Cotillonunpocoloco.com – PrestaShop with WhatsApp

Cotillonunpocoloco.com this is a great PrestaShop website from Argentina. Cotillón means “party bags“. All the goodies you need to make your party a success. This online store serves the Argentinian market and offers all the goodies you may need. Leds, masks, gadgets… You can add WhatsApp Widget to your PrestaShop website using our widget. You… Continue reading Cotillonunpocoloco.com – PrestaShop with WhatsApp

Marketing Automation with WhatsApp

Marketing automation with WhatsApp is one other important area of your business. Your company probably has a database of customer and contacts and want to promote new products or solutions but don’t know how to do so. The solution with Widget WhatsApp is very flexible and easy to use, allowing you to sell more while… Continue reading Marketing Automation with WhatsApp

How to sell more online with WhatsApp – Checklist

Use the CRM tool integrated with your mobile phone: WhatsApp Find immediately the information you need with Google Analytics. Measure the performance of your WhatsApp Channel. Improve team communication and collaboration dealing with customer organisations. With WhatsApp Widget you can add as many agents as you need creating specific channels for specific areas (sales, support,… Continue reading How to sell more online with WhatsApp – Checklist

Better sales and renewals with WhatsApp

Account and contact management are positively impacted with the usage of WhatsApp Widget in your e-commerce website (PrestShop, Shopify, Magento) with the possibility to: Identify instantly potential crossed opportunities in your customer base. The best way to scale up your revenue is to cross sell. You need to know who is buying what and make… Continue reading Better sales and renewals with WhatsApp

Types of CRM for your e-commerce website

Collaborative CRM: Aimed at sharing information on various types of interactions that customers have with the organisation and its different departments, either through direct interactions, by email, by letter or by fax. Analytical CRM: Functions include performance analysis and business intelligence. The analytical CRM lets you work all the specific information about how the various… Continue reading Types of CRM for your e-commerce website