Today, in the era of advanced digital marketing, for an e-Commerce business its essential to create a competitive differentiation to satisfy its clients. The studies show that the number of mobile users is experiencing a tremendous increase which forces the e-commerce owners to offer more personalized and mobile-friendly customer exerience
A close and real-time contact with the client in a digital environment makes him/her feel cared and free to contact whenever he/she needs. And the studies show that the vast majority of consumers would be willing to contact the companies directly through the apps. So use this opportunity and start to interact your clients via messaging apps!
WhatsApp for My E-commerce
When we talk about messaging platforms, ofcourse WhatsApp is the first one to come to mind as the most used one with 2 billion users worldwide. A custom-built WhatsApp chat box with a real time answering agent in your e-commerce site is a fast way of creating an efficient engagement and converting the users into customers.
Advantages of WhatsApp Widget in Your Online Shop
- Allows you support faster your client, sell more and raise brand awareness
- Offers the possibility to add several agents for each department/product/service reducing the workload and helping time managements of your teams
- A secure communication with end-to-end encryption
- Lets you add forms, surveys, payment options in your chat
- Automatical register of contact and chat historial in WhatsApp
How to add WhatsApp Widget in your Prestashop E-Commerce Site
Prestahop is one the most used free e-commerce solutions that lets you sell your products/services on an online platform, in different languages and currencies.
If you have Prestashop online store, it is easy to insert a WhatsApp widget on your site. Using our WhatsApp widget creator is free and lets you create a customized chat box and add to your store site. Learn the details at How to insert WhatsApp Widget to Prestashop and don’t hesitate to contact us in case you have doubts.