How to use WhatsApp Widget

Hide Agents Offline – WhatsApp Widget

As you know, we can add multiple agents to the WhatsApp Widget.

Each agent can have it is unique schedule.

Right now we label each agent as “offline” when the agent is not available. The reason for that is that you can still capture the lead and respond later.

Now we are working on the configuration so you can decide if you want to “hide” offline agents or if you want to “show” offline agents.

By César Martín (ToChat.be)

We develop WhatsApp solutions, WhatsApp API and WhatsApp Widgets. Please contact us for more information. We are here to help you.