1) after we setup a lead form, can we run some automations through your platform?
- If you have WhatsApp API you can send templates to your leads.
- Using our tool you can send templates requesting google reviews
- If you use bookings we automate the reminders and thank you note.
2) can we collect also emails?
- Yes, in the form you can collect any field you want.
3) can an agent step in after the initial message and talk directly to the customer?
- Yes, that is the main purpose of our tool. Customers will fill up a short form and then they will go to WhatsApp.
4) can the agent interact with the customer both through your software and his phone?
- Yes, but you need WhatsApp API for that. Only makes sense for multi-agents environments.
5) can I keep track of all the communication of my agents even if the continue the conversation through their telephone whatsapp application?
- You need WhatsApp API for that. By default we only collect lead information.
6) do you have a roadmap?
7) can I use it on multiple websites?
- Unlimited
8) can I easily manage my clients numers and divide them into groups and categories?
- Yes. The record so dar is 2800 clients manage under one account.
9) can I download separately the phone numbers databases based on different campaigns?
- Yes, you can download all the data from the application.
10) is this whitelabel right?
- Yes.
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