YouTube Video with more information:
1) After we set up a lead form, can we run some automation through your platform?
- If you have WhatsApp API, you can send templates to your leads.
- Using our tool, you can send templates requesting google reviews
- If you use bookings, we automate the reminders and thank you notes.
2) Can we also collect emails?
- Yes, you can collect any field you want in the form.
3) Can an agent step in after the initial message and talk directly to the customer?
- Yes, that is the main purpose of our tool. Customers fill out a short form and then go to WhatsApp.
4) Can the agent interact with the customer both through your software and his phone?
- Yes, but you need WhatsApp API for that. Only makes sense for multi-agent environments.
5) Can I keep track of all my agents’ communication even if they continue the conversation through their telephone Whatsapp application?
- You need WhatsApp API for that. By default, we only collect lead information.
6) Do you have a roadmap?
7) Can I use it on multiple websites?
- Unlimited
8) Can I easily manage and divide my client’s numbers into groups and categories?
- Yes. The record so far is 2800 clients managed under one account.
9) Can I download the phone numbers databases separately based on different campaigns?
- Yes, you can download all the data from the application.
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