If you want to do a survey with WhatsApp you can use our free tool ChatPoll.

This tool allows you to generate surveys that you can launch on WhatsApp and get the answers automatically.

This user-friendly tool leads you step by step from the creation of the poll to the distribution. It works very easy;

  1. Prepare your questions and possible answers on ChatPoll (you should introduce at least two answers)
  2. Define the expiring date of your poll in days, hours and minutes (set to 0 if you don’t want it to expire)
  3. Choose the method of sending. This tool offers you two options; either send the link of your survey or share the question and answers directly on a WhatsApp message.
  4. Send the link/message to your distributions lists or WhatsApp groups in a few seconds.

Sending surveys/polls to your clients lets you understand which product/service works better, learn the customer preferences about delivery, promotions, payments etc and also save time for attending support units of your business. Plus if you have distribution lists including several users, it’s an easy way to keep them in contact.

Examples of surveys and polls on WhatsApp

What kind of delivery method do you prefer?

  • In shop
  • By post
  • By express delivery

What kind of discount do you prefer?

  • Shipping be free
  • 10% discount
  • 2 products for 1

What form of payment do you prefer?

  • Card
  • PayPal
  • Cash
  • Wire transfer
  • Other
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By César Martín (ToChat.be)

We develop WhatsApp solutions, WhatsApp API and WhatsApp Widgets. Please contact us for more information. We are here to help you.