If you are using WhatsApp Business, you can add your business hours to your business profile. These are the hours your company is opened and/or reachable for the customers. They will surely appreciate the information. Working hours is a must have for all the reputable businesses nowadays. If you don’t have a WhatsApp Business account set up for your company yet, check this article in which we explain how WhatsApp Business exactly works and how to get started with it.
Once you have your Business Hours, you can add automated messages when you are away. This way your customers will receive a message when you are away and you can keep the customer informed about your opening hours. More information about how to set an automated away message while you are away can be found in this article.
💡You can also read this article in Turkish.
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