This is a popular method to capture leads. You can add a Pop-up window in your website with a WhatsApp form to capture the leads. The pop-up can be triggered from a button, base on time on the website or by an exit event. Pop-ups are a form or art on its own.

View a video in YouTube.

We call them «pop-up» but nowadays it is a «modal window». That means the window is not a new «window» in your browser, is just a layer on top of your existing website. Pop-ups as a new window are normally blocked by the browsers.

Options for pop-up plugins in WordPress

There are a few options for pop-up plugins. The ones we tested and we think works great are:

These two options are working great and both enable to have a WhatsApp Form inside the pop-up for you to capture leads.

How you can add a WhatsApp Form inside a Pop-up in WordPress?

  • You need to create an account with us (it is free).
  • Create an agent with a form.
  • Copy the code and paste in your pop-up builder.
  • It is really that simple.

Is it better a WhatsApp Widget or modal window with a WhatsApp Form?

Choosing between a WhatsApp widget and a modal window with a WhatsApp form depends on various factors such as your website’s design, user experience goals, and the purpose of integrating WhatsApp.

Here’s a breakdown of both options:

WhatsApp Widget for a WordPress website

  • Pros:
    • Convenient and non-intrusive: A widget typically sits in a corner of the screen and allows users to initiate a conversation with you without interrupting their browsing experience.
    • Quick access: Users can easily see that you’re available on WhatsApp and initiate a chat with just one click.
    • Real-time communication: Enables immediate interaction between users and your business.
  • Cons:
    • Limited functionality: Depending on the widget, it may offer limited features compared to a full form. With our widget this is not an issue because we offer a completely functional WhatsApp Widget.
    • Less customisation: Widgets often have predefined designs that may not match your website’s aesthetics perfectly. The same here, our widget is 100% customisable.
    • Limited space: Due to its small size, you may not be able to provide detailed information or options within the widget itself.
  1. Modal Window with WhatsApp Form:
  • Pros:
    • More information: A modal window can include more details about the purpose of the WhatsApp communication or provide additional options for users to choose from.
    • Customization: You have more control over the design and layout of the modal window, allowing you to integrate it seamlessly into your website’s design.
    • Capture more information: A form within the modal window can collect user details before initiating the WhatsApp conversation, which can be valuable for follow-up or lead generation purposes.
  • Cons:
    • Potentially intrusive: Modal windows can sometimes disrupt the user experience if not implemented carefully, especially if they appear too frequently or at inappropriate times.
    • Higher interaction cost: Users need to actively engage with the modal window and fill out the form before initiating a WhatsApp conversation, which may deter some users from reaching out.
    • Slower access: It may take more time for users to initiate a conversation compared to a widget, as they have to go through the form first.

Ultimately, the best option depends on your specific use case, user preferences, and website design considerations. If you prioritize quick and easy access to WhatsApp and prefer a non-intrusive approach, a widget might be the better choice. However, if you need to collect additional information from users or want to provide more context before starting a conversation, a modal window with a WhatsApp form could be more suitable.

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By Chatwith

We help small businesses using our WhatsApp tools to expand their businesses.