WhatsApp challenge accepted

Are you already familiar with our new feature ChatPoll? This is a great tool you can utilize to increase customer engagement by preparing surveys for your users/clients. You can create challenges or contest e.g. for your best product/ service, customers will vote and let you know, what is the best feature offered by your company.… Continue reading WhatsApp challenge accepted

ChatPoll for marketing analysis

Net Promoter Score (NPS) NPS is a great management tool for marketers used in order to measure customer satisfaction. It basically shows us how likely the customers are to recommend your company, product or service to their friends, collegues, relatives etc. Studies indicate that customer satisfaction level is directly correlated with revenue growth relative to… Continue reading ChatPoll for marketing analysis