Incorporating WhatsApp forms, buttons, or links in the contact page of a WordPress website can offer several benefits:

Instant Communication with WhatsApp

WhatsApp is a widely used messaging platform, and integrating it into your contact page allows visitors to initiate instant communication with your business. This can lead to quicker responses and better user engagement.

Global Reach with WhatsApp

WhatsApp is a global platform, and many people prefer using it for communication. By providing a WhatsApp contact option, you cater to a broad audience and make it convenient for users from different parts of the world to get in touch with your business.


WhatsApp is a mobile-centric platform, and many users access it on their smartphones. Integrating WhatsApp features on your contact page ensures a mobile-friendly experience, making it easier for users to contact you from their mobile devices.

Cost-Effective (WhatsApp is free)

Using WhatsApp for communication is generally cost-effective, especially for international communication. It can be more affordable than traditional phone calls or SMS, making it an attractive option for users and potentially reducing communication costs for your business.

User Preference

Some users prefer messaging apps over traditional communication methods. By offering WhatsApp as a contact option, you cater to the preferences of users who find messaging more convenient than making phone calls or sending emails.

Convenient for Users: Click-to-Chat links or buttons make it easy for users to start a conversation without manually entering phone numbers. This convenience can enhance user experience and encourage more people to reach out to your business.

Integration from WhatsApp with CRM Systems

Some businesses use CRM (Customer Relationship Management) systems that integrate with WhatsApp. This allows for streamlined communication, and information from WhatsApp interactions can be captured and organized within the CRM.

Marketing Opportunities: WhatsApp can also be used for marketing purposes. By allowing users to subscribe or opt-in to receive updates or promotions through WhatsApp, you can leverage this channel for targeted marketing campaigns.

When deciding between WhatsApp forms, buttons, or links, consider the specific needs of your audience and the goals of your communication strategy. Each option has its advantages, and the choice may depend on factors such as user experience, ease of implementation, and the level of customization you require for your contact page.

WhatsApp Form with WhatsApp in your Contact page in WordPress

Reduced Friction: Traditional contact forms might be seen as cumbersome by some users. WhatsApp forms reduce friction in the communication process, as users are already familiar with the WhatsApp interface and can initiate conversations more comfortably.

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By Chatwith

We help small businesses using our WhatsApp tools to expand their businesses.