A WhatsApp Widget is one of the absolute greatest tools you can add to your CRM system, if you want to watch your customer satisfaction rate grow! 📈

If you want to get even more out of your experience using your WhatsApp Widget, you can do yourself a huge favor by customizing it, so it fits your company profile better, draws more attention from your visitors and looks even better on your website! 👍

1. Add pictures to your agents

Adding pictures to your agents is one of the best thing you can do for your Widget. You can add pictures to all your agents, no matter how many your have, and it makes it more personal for your users to get in touch with your employees!

Adding a picture to your agents does a lot of good things for your WhatsApp Widget, such as:

  • Increasing reliability ✅
  • Makes your Widget look better ✅
  • Gives you more credibility ✅
  • Makes your visitors more likely to use it ✅

The way you add a profile picture to your agent is very simple, and you can access it in a few easy steps.

Log in at Tochat.be –> Go to your Widget –> Choose the agent you want to add a picture to –> Press “choose and icon”

Now you can either upload a picture, or chose one of the many icons we have available in our library

Choose icon

2. The “design option

If you login at Tochat.be and go to your Widget, you will find and option that says “design, where you can do all sorts of cool things for your Widget!


In here, as mentioned, you can do all sorts of cool things, such as:

  • Changing the color of your Widget ✅
  • Adding a bannner 🌄
  • Change to position of your Widget ↔️
  • Add entrance animation 👋
  • And much more! 🔥

These are some of the changes you can make to your WhatsApp Widget, to make it more eye-catching on your website, and get the attention of your users!

3. Choose where your Widget will be seen

Lets say you are working from spain, have a spanish website, and only want spanish leads. Then it would be pretty annoying to keep receiving irrelevant leads from all over the world, which you really cant use for anything.

You can avoid this by simply choosing to only activate your Widget in Spain, or spanish speaking countries, or do it the other way around and deactivating it from the specific countries, that you don’t want to receive leads from!

This is how you do it! 👇

Block by location!

The best way to get the most out of your WhatsApp Widget, is simply to let yourself loose, and start getting creative with alle the possibilities, that Tochat.be has to offer!

So what are you waiting for? Go to Tochat.be today, and take your customer service to the next level! 🚀

🔥 Tochat.be 🔥

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By César Martín (ToChat.be)

We develop WhatsApp solutions, WhatsApp API and WhatsApp Widgets. Please contact us for more information. We are here to help you.