Due from the pressure of globalization, it is necessary to construction industry adopted virtual communication into project practices in order to overcome the challenges of contemporary business environment. Even though virtual communication has been identified bring more opportunity in business environment, but it is required in depth understanding of the unique challenges regarding to the context on construction projects.

Process of construction usually involves several techniques, components, product and building system. Also it consists of several phases started from prefabricated component are manufactured in a factory, on or off-site in restricted environment, positioned and assembled into a structure with minimal additional site work.

So Communication process are vital element in deliver information flow forwards, sideways and backward throughout the whole process between all parties, effective communication channel is important to ensure the success project implementation. Unfortunately, Most of the construction works nowadays still based on traditional approach, which leads to for example lack of coordination between design and construction stage, time-consuming and cause difficulties in accessing, sending, and retrieving information and negatively affected the whole communication process.

Supported by advance in electronic information and communication technology such as WhatsApp tool becoming mainstream application into global businesses and also making people lives close virtually and remote physically at the same time.

 Nowadays, WhatsApp tool also change the way project teams communicate, rather than face to face Interaction. As well as the growing interest by practitioners in potential benefit of WhatsApp in the workplace remains controversial. For instance, the application are able to share an images, video, audio, text massage, and variety of documentation file belong to project team members. The concept of WhatsApp is founded on the idea of open communication, which breaks the boundaries of traditional communication.

Why whatsapp is important for construction sector?

WhatsApp communication recognizes the biggest the informing stage all around the globe. Nowadays WhatsApp dominates the global instant messenger and becomes the most popular messenger with more than 2 billion users, the application ease to use to cross-platform, real-time text messages to individuals or groups of workers at no cost as long as their phone is connected to the internet, Wi-Fi data and contact syncing.

This application is also highly addictive and could create a great impact on regular users. Just like most of the social networking sites, WhatsApp messenger application allows users to create profiles to interact

with clients, build and maintain the connection, invite others to join a community, and share user-generated content quickly and easily with hundreds of users in the same group.

What is the Benefits of Using WhatsApp in Construction Sector?

The advantages use of WhatsApp application usage around the practitioners are:

  • Overcome the communication barriers between client and professional teams, and receive real-time feedback resulted in fast technical decision making.
  • Since the project activities sometimes are speared over the large geographical area, those activities need to have appropriate planning in order to reduce the number of costs, time traveling to site location and installation process.
  • enhance increase decision making and speedy execution; transparency in information sharing;
  • Timely troubleshooting of the problems encountered during construction and commissioning stage; and integrated project team communication between various site locations.
  • To balance the schedule for everybody is accessible, WhatsApp groups were created for teams to updates the task, discussion, new work, and progress.
  • This communication group also professionals could freely access an information, new idea and problem.
  • WhatsApp Mobile technology proved to be quite effective for group communication compared to the email system or voice conversation. The biggest advantage was that continuous log of conversation including pictures was available at all times with each member of the group for reference.

Now, start including Our tool in your business network with your new or existing customers along with your team members, so you can easily overcome all communication barriers and timely troubleshooting most of your problems with no cost.

Create your whatsapp business link on chatwith.io and enjoy your experience!

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By César Martín (ToChat.be)

We develop WhatsApp solutions, WhatsApp API and WhatsApp Widgets. Please contact us for more information. We are here to help you.