If you’re building websites with Duda CMS—one of the most popular and robust platforms out there—adding a WhatsApp widget can take your client sites to the next level. In a recent video (March 2025), Cesar from Tochat.be walked us through the process of integrating their powerful WhatsApp widget into a Duda site. She also compared it to Duda’s default WhatsApp button and Tochat.be form-based plugin, highlighting why Tochat.be solution is more feature-packed and cost-effective—especially for agencies.
Find our module in Duda App Store.
View this video: https://youtu.be/7UJEcNsbHNA
Here’s everything you need to know to get started, straight from the demo.
View a real life demo of a Duda Website with a WhatsApp form https://link-to-whatsapp.dudasites.com/
Why Add a WhatsApp Widget to Duda CMS?
Duda CMS is loved for its beautiful templates, user-friendly editor, and versatility, making it a top choice for businesses and agencies alike. Adding a WhatsApp widget enhances this by connecting visitors directly to you via WhatsApp—a messaging app with billions of users worldwide. Whether it’s for customer support, bookings, or lead generation, a widget can turn your Duda site into a powerful engagement tool.
Step-by-Step: Installing the Tochat.be WhatsApp Widget on Duda
Cesar video demoed how easy it is to add the tochat.be WhatsApp widget to a Duda site. Here’s the process:
- Set Up Your tochat.be Account
Head to the tochat.be website (assuming tochat.be or a similar domain—adjust as needed), sign up, and configure your WhatsApp widget. Link your WhatsApp Business number, customize the design, and choose features like AI agents, booking tools, or forms. Copy the generated HTML code. - Open Your Duda Editor
Log into Duda, select your site, and enter the editor. Cesar praised its sleek interface: “The editor is beautiful… truly a robust solution.” - Add the Widget via Head HTML (Floating Option)
- Go to Settings > Head HTML in the Duda editor.
- Paste the tochat.be widget code into the Head HTML section.
- Save and publish.
In the video, Cesar tested an AI-powered widget that answers queries (e.g., “What is a row?”) and captures leads. After publishing, the floating widget appeared instantly—ready to engage visitors.
- Embed a Form Widget (Inline Option)
- For a contact form within a page, drag an HTML widget from the Widgets panel onto your desired section (e.g., a footer or contact area).
- Paste a tochat.be form-specific code (available from your tochat.be dashboard under “Agents” or “Forms”).
- Update and publish.
Cesar showcased this by embedding an agent form, noting, “Each agent can have a specific form… all your leads go to WhatsApp and your CRM.”
- Customize in Real Time
Back in your tochat.be dashboard, tweak the widget’s design—switch templates (e.g., from a bubble to a rounded style), change colors (Cesar made it purple to match the site), or update features. Changes reflect instantly on your Duda site without republishing. “This happens in real time… very fast,” she explained. - Test and Publish
Preview your site, test the widget (e.g., click to chat or submit a form), and publish. Cesar swapped the AI widget for a booking widget mid-demo, republishing to show its versatility: “Now it’s working… fantastic!”
Comparing WhatsApp Options: Duda’s Button, Chaty, and Tochat.be
In the video, Cesar compared three ways to add WhatsApp to Duda:
- Duda’s Default WhatsApp Button
Found under Widgets > Click to Chat, Duda offers a basic floating button with a welcome message. “No tracking, no form, no nothing,” Cesar noted. It’s free and simple—perfect if you just need a clickable link to WhatsApp—but lacks advanced features like lead capture or analytics. - Chaty Plugin
Available via Duda’s ecosystem, Chaty provides a multichannel widget with WhatsApp support, including a form for collecting visitor info. Cesar acknowledged it’s “a good solution” but critiqued its pricing: “Very expensive… free plan is only 500 visitors, basic is 10,000 visitors, pro is 50,000.” At $15–$39/month (based on typical 2025 pricing), it scales with views, which can add up for agencies managing multiple sites. - tochat.be WhatsApp Widget
tochat.be shines with unlimited everything—no caps on widgets, domains, leads, or views. “You can create 10 widgets for 10 websites… unlimited use, unlimited leads,” Cesar emphasized. Features include AI agents, booking tools, forms, CRM integration, Google Ads tracking, UTM support, and payment links. Pricing? Far more agency-friendly than Chaty—think a one-time fee or low subscription (e.g., $5/month or a $74 lifetime deal, per industry norms in 2025). Plus, real-time customization and a built-in CRM make it a powerhouse.
Why Tochat.be Wins for Agencies as a WhatsApp Widget
For agencies using Duda, Tochat.be widget is a game-changer:
- Unlimited Scale: Create widgets for all your clients’ sites without extra costs—unlike Chaty’s per-view model.
- Feature Depth: From AI-driven chat to booking systems and lead forms, it’s more than a button—it’s a business tool.
- CRM & Tracking: Manage leads in one place with WhatsApp notifications, plus analytics for campaigns.
- Design Flexibility: Match any site’s theme with instant updates, as Cesar demoed with the purple tweak.
- Cost Savings: No recurring fees per site or visitor cap—ideal for scaling agencies.
Duda’s contact form (under Widgets > Contact Form) offers similar fields (phone, email, etc.), but Tochat.be adds WhatsApp integration, validated phone inputs, and broader customization. “We give you better leads… everything they do is fantastic, but we add WhatsApp notifications on top,” Cesar said.