When a digital tool stops working, businesses that relied on it face a significant challenge: finding an efficient alternative. If your restaurant used Watson to manage orders and deliveries, now is the time to consider Tochat.be, a modern solution based on WhatsApp.
In this article, we will explain why Watson is no longer available, the advantages of using Tochat.be, and how to transition easily and quickly.
Why Watson is No Longer a Viable Option
Watson App was an innovative tool that allowed restaurants to manage orders, coordinate deliveries, and improve customer service. However, its shutdown has left many businesses without a reliable system.
The main issues users now face include:
- Service interruption: Watson no longer provides support or updates.
- Lack of immediate alternatives: Switching to a new platform requires time and planning.
Tochat.be: A Solution Based on WhatsApp
Tochat.be is a tool designed to facilitate communication and order management through WhatsApp. With this solution, you can offer your customers fast, personalized, and efficient service.
Why Choose Tochat.be?
- Easy to use: The platform integrates with WhatsApp, an app your customers already know and use.
- Quick setup: In just minutes, you can have a WhatsApp widget on your website to capture orders.
- Efficient order management: Receive and organize orders directly on your smartphone or the WhatsApp web version.
- Compatibility with small businesses: Tochat.be is designed with micro-businesses and freelancers in mind, offering affordable pricing and essential features.
- Human and AI support: We provide direct support and AI-based tools to enhance the customer experience.
How to Migrate from Watson to Tochat.be
Step 1: Assess Your Current Needs
Make a list of the services you used with Watson and ensure Tochat.be can cover those functions.
Step 2: Sign Up on Tochat.be
Visit Tochat.be and create an account. Our team will guide you through the setup process.
Step 3: Configure Your WhatsApp Widget
- Access the widget generator on Tochat.be.
- Customize the button with your logo, business hours, and welcome message.
- Add the widget to your website or social media.
Step 4: Train Your Team
Ensure that everyone in your restaurant knows how to use WhatsApp to manage orders and attend to customers.
Step 5: Inform Your Customers
Let your customers know about the change. Use your social media channels and send direct messages to explain how they can place orders via WhatsApp.
Conclusion
The transition from Watson to Tochat.be doesn’t have to be complicated. By choosing a WhatsApp-based tool, you’ll offer your customers a simple and accessible experience while modernizing your restaurant’s operations.
Don’t let Watson’s shutdown affect your business! Sign up at Tochat.be today and start managing orders efficiently.
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