This is the comment from a user about some requests for his agency:
I have a small marketing agency so i want to know if the following things via Google Reviews are possible via your software?
- I want to put QR code with a Google Review link in restaurants or shops, so if the client scans the QR code he goes to a form where he puts his name, phone and email .
- Does your software keeps the name, phone and email in a sort of CRM for further marketing purposes (newsletter)? Can be a CSV no problem
- After he filled in his. credentials, he is redirected to a page with 5 stars to give a rating, if he gives 1 to 3 stars he gets redirected to a form to write his complaints and goes not to Google, if he gives 4 to 5 stars he gets redirected to the Google Reviews page to write his review.
All are my steps possible with your software?
Video about this topic: https://www.youtube.com/watch?v=CJUT2lqliR8
The answer is yes. You can do all of the above with our solution.
How to set up a Google Review funnel using tochat.be.
Here’s a breakdown based on each of the user’s requirements:
Creating a QR Code for Google Reviews
The software supports creating a QR code that, when scanned, directs users to a form. This form can capture essential details like name, phone, and email, aligning with what the user is looking for.
Storing Lead Information in a CRM
The software collects and saves user data (name, phone, email, WhatsApp) in a CRM section dedicated to each widget. This setup prevents data from different widgets from mixing and allows users to download data, such as a CSV file, for marketing purposes like newsletters. Additionally, the platform offers webhooks and integration with other CRMs, making it easy to sync this data elsewhere.
Conditional Redirect Based on Review Rating
The platform automates the rating flow. Users are redirected based on their ratings: those who give 4-5 stars go to the Google Reviews page, while users giving 1-3 stars are directed to an internal comment form for complaints, helping businesses to manage feedback before it reaches Google.
Each step in the user’s requested setup is covered by tochat.be software, making it a complete solution for this type of Google Review funnel.