if a user abandons their shopping cart without making a purchase, one way to bring them back to complete the purchase with whatsapp…


Yes, WhatsApp can be a great way to bring back users who have abandoned their shopping carts without completing their purchase. Here is an example message you could send:

“Hi there! We noticed that you left some items in your shopping cart without completing your purchase. We wanted to let you know that we’re still here and available to assist you with anything you need. If you have any questions or need any help with your purchase, please don’t hesitate to reach out to us on WhatsApp at [insert WhatsApp number]. We’d be more than happy to help you complete your purchase and answer any questions you may have. Thanks for considering our products, and we hope to hear from you soon!”

This message can be personalized by including specific details about the items that were left in the cart, as well as any discounts or special offers that may be available to incentivize the user to complete their purchase. Additionally, it’s important to make sure that the WhatsApp number provided is actively monitored by a customer service representative who can quickly respond to any inquiries or requests for assistance.

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By César Martín (ToChat.be)

We develop WhatsApp solutions, WhatsApp API and WhatsApp Widgets. Please contact us for more information. We are here to help you.