WhatsApp Order Notification for Woocommerce

What is Woocommerce

Woocommerce is an open source e-commerce plugin for WordPress. It is designed for small to large-sized online merchants using WordPress. Launched on September 27, 2011, the plugin quickly became popular for its simplicity to install and customize and for the market position of the base product as freeware (even though many of its optional extensions are paid and proprietary).


Github repository for WhatsApp API

Please view our Github repository > https://github.com/chatwithio

Get your WhatsApp API

Get your WhatsApp Verified (create your account at ToChat.be)


What status has an order in Woocommerce

Woocommerce has the following pre-defined states: 

  • Pending payment
  • Failed
  • Processing
  • Completed
  • On hold
  • Canceled
  • Refunded
  • Authentication required

You can use WhatsApp API to send a notification to your customer using WhatsApp.

To do that you need to:

  1. Create your WhatsApp API account. Go to Tochat.be for that.
  2. Configure your WhatsApp API account.
  3. Use our code and configure your system to use it.

Templates for your notifications in Woocommerce

  • Notification for Pending payment: Hi {customer_name}, your order is {status}. Please login to finish your purchase using this link https://yourstore.
  • Notification for Completed order: Hi {customer_name}, your order is {status}. Thank you very much for your order. Please give us your feedback using this WhatsApp survey.
  • Notification for Canceled order: Hi {customer_name}, your order is {status}. Is there anything we can do to solve your issue. Please send us your feedback to improve our store.

Benefits of using WhatsApp as a notification Channel

  • Its use is completely free.
  • Send a message instantly anywhere in the world.
  • Easy to use, even a novice user can use it.
  • Everyone recognizes WhatsApp as a communication channel.