If you want to add WhatsApp to your Website you need to follow these simple steps.

WhatsApp Link

There is a very simple, easy to use link to WhatsApp you can add in your website.
You can add a link to your WhatsApp account from your Contact section in your website.
The same way you have a link to your email, or a form, you can add a link to your WhatsApp Account.

This link to WhatsApp will open Whatsapp in the users terminal and will create a direct channel to your number. The user do not need to add you as a contact. This is a direct link to your WhatsApp account.
For the average user, to create a new contact, then to look for your contact and send you a message is already to much work. They will not do it.

You need to make it easy and direct. The link to WhatsApp is the best way to simply give your users a link to click and chat with you. No more steps, or problems.

For you, is all advantages. You will keep users phone number in your WhatsApp Application, so you can contact later and you will be able to setup automated messages and quick replies.

In other Chat systems, if you are not around, you will need to ask the user to give you the email or phone number. And we know what happens. Emails get lost, they never reply, the phone number is wrong… You will loose the customer.

You need to be able to reply quickly and with a straight answer.

WhatsApp Widget

The WhatsApp Widget is a following step if you want to have a much nicer service and integration.
We offer a free WhatsApp Widget for your WordPress Website.
This widget will be visible all the time at the bottom of you website. This is more usable for mobile users. It is a button easy to access and easy to use.
Users already know how to click and chat if they needed. On average the websites using this button receive 20 messages per day. This conversion rate is phenomenal for most small business.

The widget is very easy to setup.
You need to add an agent, or multiple agents, and a message for your website, service or products.
With that, you can start talking with your customers. The first step is to generate a conversation. Then you can do a sell.

WhatsApp Api

This final service is if you want to manage several websites or several agents in a website.
You can programmatically widgets to your website to generate “Click to chat” to specific numbers. The Widget can be added to your website with a simple script you can add to your template.

This is a service for programmers who want to create a Click to chat service for a website with lots of agents and services you need to manage.

All these services are free. You can use them for as long as you want.
Thank you for your support.

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By César Martín (ToChat.be)

We develop WhatsApp solutions, WhatsApp API and WhatsApp Widgets. Please contact us for more information. We are here to help you.