What does click to chat mean?

Click to chat is a functionality that we can apply to our website and allow a user to talk to us with a chat.

The advantages for the user are many:
– it is fast
– it is direct
– it is simple

We do not ask the user to initiate an email or fill out a form. If we want to accelerate sales, the best option is click to chat. Within the click to chat there are options such as custom chats, shopping chats or WhatsApp. Our recommendation is to use WhatsApp because it is the most direct and clear option. WhatsApp also allows users to have their phone identified so as not to lose contacts.


By César Martín (ToChat.be)

We develop WhatsApp solutions, WhatsApp API and WhatsApp Widgets. Please contact us for more information. We are here to help you.